CHFS-OIT

Employee Mailbox Management Goals and Objectives

Employee Information

 

Employee Name:

     

Employee ID:

     

 

 

Job Title:

     

Department:

     

Manager:

     

Date:

     

Review Period:

      to      

 

Instructions

 

Objectives should always be:  S – Specific     M – Measurable     A – Achievable     R – Realistic     T – Time Bound

 

1.       Goal/Objective. Briefly describe each goal/objective and when the goal/objective should be met or accomplished.

2.       Measurement. How will the goal/objective be evaluated? (Use quantitative measures such as % or dollar increase in revenue or market share and/or use qualitative measures which are descriptive of criteria.)

3.       Importance. Rank the goal as Essential, Important, or Desirable as follows:

Essential – required for job performance
Important – helpful for job performance
Desirable – asset for job performance

 Goals & Objectives

 

Goals for Lesson 1:

Reduce computer lockups and slowdowns due to full mailboxes. Reduce requirements for technician intervention.

Objectives for Lesson 1:

Given a computer attached to the CHFS network with the Outlook application open, by the end of this class learners will be able to:

  • Identify their mailbox Folders and Personal Folders
  • Create new folders inside their Personal Folders
  • Move email from the mailbox folders Inbox and Sent Items to the Personal Folders
  • Delete email from the mailbox Deleted Items folder

With no errors.  Handouts and job aids will be provided.

 

Measurement for This Objective:

Two methods: Instructor observation evaluation form. Written test.

 

Importance:              Essential                Important                Desirable